Return Policy
We are more than happy to exchange an item for you if you'd like a different size/color, a different item or in the rare case you receive a defective item. Buyer is responsible for all exchange shipping costs.
Any exchanges/returns need to be sent back within 10 business days after the item is recieved in unworn/unwashed condition with tags still attached.
Please send item back at your local post office using first class with tracking to:
Aurora
PO Box 255
N. San Juan, CA 95960
Please add a note with:
-Your full name and address
-Order #
-Reason for return and what you'd like to exchange for
Exchanges will be shipped as soon as possible after item is received.
Please remember to be eligible for exchange items must returned in brand new unworn, unwashed condition with tags still attached with no stains, visible wear, smells, or animal hair. We do not offer refunds but in the case of extenuating circumstance and a refund is agreed upon, a 10 percent restocking fee will be charged.